IT Help
During your time at ĢƵ, you will find that technology is a valuable tool to help you engage in learning and complete your coursework. As a ĢƵ student, you have many tech resources available to you.
Resources
Free Microsoft 365 Access
Microsoft 365 apps (Word, Excel, PowerPoint, etc.) are available to all students currently enrolled and taking classes at ĢƵ. Your license is valid as long as you are actively enrolled in classes. You can , and you can also .
Genio (formerly Glean)
Genio (formerly Glean) is located in the student and is a note-taking tool that can capture class lectures and integrate student notes into lectures.
Read&Write Software
Read&Write can help you with reading, writing, and studying. You can on your device to access a toolbar of reading & writing resources.
Computer Lab Access
ĢƵ is equipped with the latest in computer technology. Here is a that are available for your use on ĢƵ campus locations. These labs are configured with internet access, computer hardware, software applications, and printing.
Printing
Each semester you are enrolled in classes, you will be granted $17.50 in print credits. Printers are available in many of the student computer labs. Here is additional information about student .
Wireless Internet Access on Campus
ĢƵ provides on-campus wireless access for currently enrolled students. Bring your device to campus with you and .
Technology Equipment Checkout
Do you need access to some type of technology to complete your class assignments? Check out our . You can request to borrow items like a laptop, a webcam or a headset.
Support
IT Help Desk
The IT Help Desk can help you access ĢƵ Technology resources, provide account/login/password support, and provide limited support for personal devices. to serve you beyond the typical workday. You can connect with the ĢƵ IT Help Desk in a variety of ways:
Phone 615-230-3302
Email ithelpdesk@volstate.edu
Walk-in Thigpen Library, 202
Chat
eLearn Support
All ĢƵ classes have a presence in . eLearn support is available during ĢƵ business hours. You can contact eLearn support in a variety of ways:
Phone 615-230-3665
Emailelearn@volstate.edu
Walk-in Thigpen, Learning Commons, 138
Virtual
Knowledge Base Articles
24/7 support is available to you through the . Search our extensive collection of help articles to find assistance on a wide variety of technical and eLearn “How-To” topics.
Student Resources
Faculty & Staff Resources
- Forms
